Surrey Counselling Training Ltd

Privacy Policy: - GDPR Compliant


Surrey Counselling Training Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who

a. visits our website, (“Our Site”), and

b. whose email address and personal data were retained in our database prior to 25th May 2018, and

c. whose email address and personal data are added to our database post 25th May 2018

And, subject to the limited exceptions in section 6, below We do not collect personal data about you unless you contact us (see section 5, below). Any personal data We do collect will only be used as permitted by law and will not be shared with any third party without your permission.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

"personal data”

means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site or through the submission of a Course Booking Form (as described below). This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 1998 and EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and


means Surrey Counselling Training Ltd a limited company registered in England under company number 06568331, trading as Surrey Counselling Training, whose registered address is 20-22 Wenlock Road, London, N1 7GU, United Kingdom; and


Course Booking Form”

means any completed Website Enquiry Form, Continuing Professional Development Booking Form and / or completed Course Application Form, Registration Form and / or Enrolment Form


2. Information About Us

Our Site is owned and operated by Surrey Counselling Training Ltd, a limited company registered in England under company number 06568331 whose registered address is 20-22 Wenlock Road, London, N1 7GU, United Kingdom.

Our Data Protection Officer is John Wheeler, and can be contacted by email at This email address is being protected from spambots. You need JavaScript enabled to view it., by telephone on 07880 353 978, or by post at 20-22 Wenlock Road, London, N1 7GU,

We adhere to the Principles set out within the British Association for Counselling and Psychotherapy (BACP) Ethical Framework for the Counselling Professions.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site and training services. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

4.1.1 The right to be informed about Our collection and use of personal data;

4.1.2 The right of access to the personal data we hold about you (see section 8);

4.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 9);

4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 9);

4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

4.1.7 The right to object to Us using your personal data for purposes; and

4.1.8 Rights with respect to automated decision making and profiling.

4.1.9 The Right to ask us not to process your personal data for marketing purposes.

4.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 9 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Data Do We Collect?

5.1 Subject to sections 5.2 and 5.3, We do not collect any personal data from you.

5.2 We place cookies on your computer or device to manage your session on the website and record your consent to cookies. Our website is scanned with our cookie scanning tool regularly to maintain a list as accurate as possible. We classify cookies in the following categories:

5.2.1. Strictly necessary cookies

5.2.2. Performance cookies

5.2.3. Functional cookies

5.2.4. Targeting cookies

You can opt out of each cookie category (except Strictly necessary cookies)by clicking on the “cookie settings” at the bottom of the Cookie Policy page on our website at:

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information

5.3 If you send Us an email or submit a Course Booking Form as defined above, We may collect your name, your email address, and any other information which you choose to give Us.

5.4 In respect of those email addresses and personal data held on our systems both pre and post 25th May 2018, where processing data is considered necessary for the purpose of legitimate interests pursued by Us, then for the purposes of the Data Protection Act 1998 and the introduction of EU Regulation 2016/679 General Data Protection Regulation (GDPR) We will rely on Lawfulness of Processing Conditions, Article 6(1)(f), subject as follows:

a). We use the information we hold purely for the purposes of continuing to advise individuals and Organisations on our mailing list of Courses and Continuing Professional Development workshops, all of which are pertinent to their Professional standing as practitioners of Psychotherapy and Counselling. In this respect We consider that retaining email addresses and personal contact details will have minimal impact on privacy and the individuals and Organisations would not be surprised or likely to object. Under no circumstances will any data be released to third parties. All email communication will grant the recipient the option to remove their contact information from our mailing list, which action will always be implemented and acknowledged.

b). All individuals and Organisations listed within our database, namely database subscribers (data subjects) are required by their professional Body to complete Continuing Professional Development training and / or individually decide to pursue post qualification training. It is reasonable to regard this requirement as a necessity of their professional standing. It is also reasonable to recognise that there is legitimate interest, both for the individual database subscribers and for the organisations, to retain each database subscriber’s membership details within the email database.

c). The processing We undertake is regarded as a targeted and proportionate way of achieving the purpose for which We were established, namely the promotion of training and professional development within the Counselling and Psychotherapy professions. We have no other mechanism with which to provide the information to the data subjects.

6. How Do We Use Your Data?

6.1 If We do collect any personal data, it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998 and GDPR at all times. For more details on security see section 7, below.

6.2 As noted above, We do not generally collect any personal data. However, if you contact Us and We obtain your personal details from your email or a Course Booking Form, We may use them as follows:

6.2.1 To reply to your email or enquiry presented on a Course Booking Form.

6.2.2 To provide you with information, products or services that you request from us or which we feel may interest you

6.2.3 To ensure that content from our site is presented in the most effective manner for you

6.2.4 To notify you about changes to our service

6.2.5 To carry out our obligations arising from any contracts entered into between you and Us.

6.3 Any and all emails and any Course Booking Form containing your personal data will be retained in accordance with the policy set out in our Data Retention Policy, Clause 7

6.4 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

6.5 We will not share any of your data with any third parties for any purposes.

7. How and Where Do We Store Your Data?

7.1 We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.

7.2 Your data will only be stored in the UK.

7.3 Data security is very important to Us, and to protect your data we have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address)

7.4 Where We have given you a User Name and Password which enables you to access certain parts of our site, you are responsible for keeping the password confidential. We expect you not to share a User Name and Password with anyone (see Use of Website Terms and Conditions Clause 11.1.5; effective 25th May 2018).

8. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the Data Protection Act 1998, We require the payment of a small fee which will not exceed £5. Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us for more details at This email address is being protected from spambots. You need JavaScript enabled to view it. or using the contact details below in section 9.

9. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. by telephone on 07880 353 978, or by post at 20-22 Wenlock Road, London, N1 7GU. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 8, above).

10. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

11. Notification of the impact of General Data Protection Regulation and Our reliance on the Lawfulness of Processing Conditions, Article 6(1)(f) will be advised in all email communication of whatever nature.


9th May 2018 - implemented



Surrey Counselling Training

Surrey Counselling Training
is a trading name of Surrey Counselling Training Ltd

Company Registered in England & Wales Registration Number: 06568331

Registered Office: 20 - 22 Wenlock Road, London, N1 7GU, United Kingdom

Richard Leishman Photography



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