Surrey Counselling Training ("we") are committed to protecting and respecting your privacy.
This policy and any other documents referred to on it sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purposes of the Data Protection Act 1998 (the "Act"), the data controller is John Wheeler of 4 Weldon Drive, Bishop Fox Way, Molesey, KT8 2NT
1. Information we may collect from you
1.1 We may collect and process the following data about you:
1.1.1 information that you provide by filling in forms on our website http://www.surreycounsellingtraining.org.uk (our "site") sending us by email or by post. This includes information provided at the time of applying for a course, purchasing services from us or requesting further services;
1.1.2 if you contact us by letter or email, we may keep a record of that correspondence;
1.1.3 if you contact us by telephone, we may take a written note of our telephone conversation for training purposes.
2. Where we store your personal data
2.1 The personal data that we collect from you will be stored on our servers inside the European Economic Area ("EEA"). We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
2.2 Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
2.3 Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
3. Uses made of the information
3.1 We use information held about you in the following ways:
3.1.1 to ensure that content from our site is presented in the most effective manner for you;
3.1.2 to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
3.1.3 to carry out our obligations arising from any contracts entered into between you and us;
3.1.4 to allow you to participate in any interactive features of our service, when you choose to do so;
3.1.5 to notify you about changes to our service.
3.2 If you have placed an order for our services, we will use the information we hold to send you details of future courses and / or our newsletter. This process will keep you informed about our services and courses generally. By enquiring about or enrolling on sany one of our courses, you consent to us using the information we hold about you in this way unless you state otherwise.
4. Disclosure of Information.
4.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Surrey Counselling Training, 4 Weldon Drive, Bishop Fox Way, Molesey, KT8 2NT.
4.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
5. Access to Information
5.1 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
6. Changes to our Privacy Policy
6.1 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
7. Contact
7.1 Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Surrey Counselling Training, 4 Weldon Drive, Bishop Fox Way, Molesey, KT8 2NT
